Terms and Conditions & Privacy Policy

 

Terms and Conditions 

Article 1 – Definitions

In these terms and conditions, the following definitions apply:

Cooling-off period:
The period within which the consumer can exercise their right of withdrawal.

Consumer:
The natural person who does not act in the exercise of a profession or business and enters into a distance contract with the entrepreneur.

Day:
Calendar day.

Continuous transaction:
A distance contract concerning a series of products and/or services, of which the delivery and/or purchase obligation is spread over time.

Durable medium:
Any means that enables the consumer or entrepreneur to store information addressed to them personally in a way that allows future consultation and unaltered reproduction of the stored information.

Right of withdrawal:
The option for the consumer to withdraw from the distance contract within the cooling-off period.

Entrepreneur:
The natural or legal person who offers products and/or services to consumers at a distance.

Distance contract:
An agreement concluded in the context of a system organized by the entrepreneur for the distance sale of products and/or services, whereby exclusive use is made of one or more means of distance communication up to and including the conclusion of the agreement.

Means of distance communication:
A method that can be used to conclude an agreement without the consumer and entrepreneur being in the same place at the same time.

 

Privacy Policy 

Version 0.1

This page was last modified on April 22, 2025.

We are aware that you place your trust in us. Therefore, we see it as our responsibility to protect your privacy. On this page, we inform you about what data we collect when you use our website, why we collect it, and how we use it to improve your user experience. This way, you’ll understand exactly how we work.

This privacy policy applies to the services of LEVA. You should be aware that LEVA is not responsible for the privacy practices of other sites and resources. By using this website, you agree to this privacy policy. LEVA respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

Use of Collected Data

Use of our services
When you sign up for one of our services, we ask you to provide personal information. This data is used to perform the service. The information is stored on LEVA’s own secure servers or those of a third party. We will not combine this data with any other personal information we may have.

Communication
When you send us emails or other messages, we may retain those communications. Sometimes we will ask for personal information relevant to the situation. This allows us to process your inquiries and respond to your requests. The information is stored on LEVA’s own secure servers or those of a third party. We will not combine this data with any other personal information we may have.

Cookies
We collect data for research purposes in order to gain a better understanding of our customers and tailor our services accordingly. This website uses “cookies” (text files placed on your computer) to help analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to LEVA’s own secure servers or those of a third party. We use this information to track how you use the website, compile reports on website activity, and provide other services related to website activity and internet usage.

Purposes
We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your consent in advance.

Third parties
The information is not shared with third parties, except for web applications we use for our online store. This data will only be used for the purpose of the relevant application and will not be further distributed. In some cases, the information may be shared internally. Our employees are required to respect the confidentiality of your data.

Changes
This privacy statement is tailored to the use and capabilities of this site. Any adjustments and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.

Choices for personal data
We offer all visitors the opportunity to view, change, or delete any personal information that has been provided to us at any time.

Modifying/unsubscribing from the newsletter
At the bottom of every mailing, you will find the option to update your information or to unsubscribe.

Modifying/unsubscribing from communication
If you wish to modify your data or have yourself removed from our files, please contact us. See contact details below.

Disabling cookies
Most browsers are initially set to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

Questions and Feedback
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us at:
support@levaproducts.com